For help or questions regarding a Merchant store or order please
contact us via email or phone M-F 8-5pm

Bandwear.com
14290 Gillis Road
Suite A
Farmers Branch, TX 75244

Ph. 214-342-0715
Toll Free 877.226.3932

If you need help with an order, please click here to fill out a Trouble Ticket. (http://store.bandwear.com/support)

RETURNS
You may return any item for refund of the purchase price of the item. Please note, we do not refund shipping and handling charges, only the actual price of the item(s) you are returning. We cannot accept returns of opened music and/or video titles. Additionally, we cannot accept returns of apparel that has been washed or worn. Please make sure you are not wearing any heavy perfumes or colognes when trying on apparel. If the item has a strong odor, it will be deemed worn. The acceptance of any return will be at our sole discresion.

To return an item, ship to the address below along with a print out of your original order email receipt and a note stating what item(s) you are returning and why. If you do not have your original order email, please include a note with your full name and order number.

Bandwear.com
RETURNS
14290 Gillis Road
Suite A
Farmers Branch, TX 75244

If you need to contact Customer Support, please go here http://store.bandwear.com/support

EXCHANGES
You may exchange an item for another item of the same value (example: if you ordered a Small tee but need a Medium). Please note, we do not refund shipping and handling charges and it is your responsibility to pay for shipping the item(s) to be exchanged back to us. We cannot accept exchanges of opened music and/or video titles. Additionally, we cannot accept exchanges of apparel that has been washed or worn. Please make sure you are not wearing any heavy perfumes or colognes when trying on apparel. If the item has a strong odor, it will be deemed worn. The acceptance of any exchange will be at our sole discresion.

To exchange an item, ship to the address below along with a print out of your original order email receipt and a note stating what item(s) you are exchanging and what item(s) you are exchanging for. If you do not have your original order email, please include a note with your full name and order number.

Bandwear.com
EXCHANGES
14290 Gillis Road
Suite A
Farmers Branch, TX 75244

If you need to contact Customer Support, please go here store.bandwear.com/support

 

Bandwear.com • 14290 Gillis Road, Suite A, Farmers Branch, Texas 75244 • Ph. 214-342-0715 • Toll Free 877.226.3932
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